Privacy Policy

Welcome to Vulasa. Your privacy is important to us. This Privacy Policy explains how Vulasa collects, uses, discloses, and protects your personal information when you visit our website or purchase our products. By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Vulasa may collect both personal and non-personal information to provide you with the best shopping experience.

Personal Information

When you place an order, contact us, or create an account, we may collect:

• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Payment Information (processed securely through trusted payment providers)

Non-Personal Information

Vulasa may automatically collect certain technical information, including:

• IP Address
• Browser Type
• Device Type
• Operating System
• Pages Visited
• Date and Time of Visit
• Referring Website
• Cookies and Similar Technologies

How We Use Your Information

Vulasa uses the information we collect to:

• Process and fulfill your orders.
• Deliver wooden and aluminium pergolas to your address.
• Provide customer support and respond to inquiries.
• Send order confirmations and shipping updates.
• Improve our website, products, and customer experience.
• Prevent fraudulent transactions and enhance website security.
• Comply with applicable legal obligations.

Cookies and Tracking Technologies

Vulasa uses cookies and similar technologies to improve website functionality, remember your preferences, analyze website traffic, and personalize your shopping experience.

You can disable cookies through your browser settings; however, doing so may affect certain features of our website.

Sharing Your Information

Vulasa values your privacy and does not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary, including:

• Payment processing providers
• Shipping and logistics partners
• Website hosting providers
• Analytics and marketing service providers
• Government authorities when required by law

These service providers are authorized to use your information only for the services they perform on our behalf.

Data Security

Vulasa implements appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure. Although we work hard to secure your data, no method of online transmission or electronic storage is completely secure.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information.
• Request corrections to inaccurate information.
• Request deletion of your personal data.
• Restrict or object to certain processing activities.
• Withdraw consent where applicable.

To exercise any of these rights, please contact us using the information below.

Third-Party Websites

Vulasa may provide links to third-party websites for your convenience. We are not responsible for the privacy practices, policies, or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Vulasa does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will promptly remove it from our records.

Changes to This Privacy Policy

Vulasa reserves the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon being posted on this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or how Vulasa handles your personal information, please contact us.

Business Hours
Monday – Friday: 9:00 AM – 7:00 PM (USA Time)

Email: support@vulasa.com

Phone: +1 405 702 9707

Address:
2015 NW 10th St
Oklahoma City, OK 73106
United States